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How long will it take me to receive my order? |
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From the time your custom individual order is received, it will take about 2 weeks to ship. From the time your artwork for your group screenprinting order is approved, it will take 3 business days to ship. From the time your artwork for your group embroidery order is approved, it will take 5 business days to ship. |
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What if the item I ordered is out of stock?
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If your item is not in stock, we promise to do everything we can to get your order to you as soon as possible. We will try to contact you if any of your products are out of stock. We do not split ship, so until your order is complete we will not ship any of your other items.
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What if I need my order rushed?
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We know situations arise when you will need your order sooner than our normal production time. If an order needs to be rushed, please call us at 1-(866)6GREEK5 and we will do everything we can to get your order to you sooner. |
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Do I get a discount for large orders? |
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Of course you do! We offer many discounts on group orders and can accommodate your needs for any event, including RUSH, BID DAY, PHILANTHROPY, or any social event that may be on your calendar. In addition, we offer incentives to the chairperson in charge of placing group orders with Greekbox.com. We want to be your #1 source for any and all of your fraternity and sorority needs and look forward to the opportunity of working with you on making your event a memorable one. |
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Do I need my own screenprinting or embroidery design or can you create one for me?
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We have hundreds of designs to choose from, or you can utilize our on-site graphic design team to help you create the perfect look for your event. Give us a blueprint of your ideas, and leave the rest to us.
Please call us at 1(866)6GREEK5 |
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What are my options for payment?
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Because your order is custom, we require payment before we can begin working on your order. For group orders, we require a $200 art deposit, which will be applied to your order’s final invoice. We can accept a check, by mail only, check by phone, credit / debit card, school purchase order (P.O.) or money order. Please call us at 1- 866-6GREEK5. Sorry, we are unable to ship anything COD. |
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Do I have to order online?
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No. You can call our toll free # 866-6greek5 and a representative will be more than happy to assist you in taking your order. You may also print out your order and either fax it to (818)700-or send it in the mail with a check. Our address is 20954 Osborne St. Canoga Park, Ca 91304. |
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What if I want to order something that I don’t see on your website?
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There are some items that we don’t carry in our everyday line, but if there is something you would like and don’t see it on our website or in our catalog, please call us at 866… and we will do everything we can to accommodate your special request. |
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Can I cancel my order?
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Because all of our work is custom, INDIVIDUAL orders can not be cancelled once they have been placed. GROUP orders may be cancelled, however, your organization will be charged for all costs incurred by Greekbox up to the point of cancellation. If your order has already been produced, it cannot be cancelled. Additionally, your group will also be charged any restocking or processing fees incurred on your behalf. You will also forfeit your art deposit if any group order is cancelled. |
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